Testimonials

Our clients LOVE us!

How do we know? Well, you can read some of Omni Pool Builders client testimonials. You can also see a sampling of our reviews on Google.

All Reviews 4.8google logoGoogle 4.8
Overall Rating
4.8 118 reviews
Linda Esquer Avatar
Linda Esquer
Great company!! Super reliable and professional. Employees are all friendly, and the Company knows their craft + reccomendable + satisfactory! - 4/24/2026
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Lori Sexton Avatar
Lori Sexton
I went to Omni for a spa remodel after repeated requests were not answered from SoAZ to fix their poor workmanship. We had SoAZ build a negative edge spa and what was built was too tall, had too much of an angle/slope to enter the spa, the tile was uneven resulting in the water not flowing on each side evenly, and the jets never worked properly. Between the jets not working correctly and the calcium build up on the spa tile, we stopped using the spa and enjoying our backyard.Omni was extremely helpful throughout the entire process from picking out finishes to the final walk through. The sales team was very knowledgeable in what finishes to use, and not use (this is very important in Tucson). They have an app that shows you the entire schedule from beginning to end and also a group text chat to ask questions as they came up. They were quick to respond to questions and concerns making the process as painless as possible.I would highly recommend Omni for your new pool build or remodel. I wish I had them bid the initial design to save the headache and extra cost to fix the poor workmanship problem SoAZ left in my backyard. I felt the remodel cost was reasonable and am always willing to pay more for quality work so long as it is done right the first time. When you are obtaining proposals it’s not always the best decision to pick the cheapest company. Remember the old saying, “you get what you pay for”, and when it comes to pools quality matters.I posted a few photos with one being the original spa before the work began to remodel it (blue tile is the before picture). - 4/23/2026
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Barbara Y. Ouellette Avatar
Barbara Y. Ouellette
We had a pool/spa built, and we are very satisfied with the workmanship with all the workers. They were very professional and very timely in their timeline. I am very pleased with the final outcome. - 4/20/2026
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Montana Ouellette Avatar
Montana Ouellette
Very excited with new pool. All the workers were very nice and professional. We are completely satisfied with Omni Pools and all they did for us. - 4/20/2026
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Heather Severson Avatar
Heather Severson
I hired Omni Pool Builders and Design to demolish and fill a 792-square-foot in-ground pool that had been part of my Marana property since 1983. The project was part of a larger sustainability journey (solar panels, greywater, rainwater harvesting) and removing the pool was the final piece. Omni made the process easy from start to finish.Communication was timely and thorough throughout. The designers and project managers genuinely listened to my vision, answered every question with care, and brought their own thoughtful ideas to the table. Rather than removing every trace of the pool, they strategically retained the raised deck and spa as a raised garden bed, a detail I hadn't specifically requested but that turned out to be exactly right.The crews worked carefully and cleaned up after themselves completely. Every Omni staff member treated me and my property with friendliness and respect.Omni also provided referrals to other local business providers, and every one of them lived up to Omni's own standard of excellence. That says a lot about a company: the businesses they recommend reflect who they are.The total project cost was $16,675. At annual savings of more than $4,000, the payback period is under four years. I couldn't be more pleased with the result — or more grateful for a contractor who took my vision seriously and delivered on it. - 4/20/2026
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Elizabeth Counts Avatar
Elizabeth Counts
My family were excited to have to get rid of the poolThe workers were niceBut after the pool fill in with dirt alot of things did not get doneAfter Omni pool realized they needed a few more fixing and came to my home to make sure everything was completed and completely professional and completed all the work - 4/15/2026
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Carol Ayala Avatar
Carol Ayala
If you want a company that actually communicates, call Omni. They were the only ones who got back to me when I needed help learning my new pool system. Justin, the technician, provided a thorough orientation and was a pleasure to work with. Great experience from start to finish! - 4/08/2026
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Rachael Gass Avatar
Rachael Gass
Thrilled with our stunning pool! Working with Omni was top notch. Designer was thoughtful, thorough, talked budget, and created a beautiful haven that was exactly what we had in mind. The additional touches, attention to quality and long term sustainability was clear from our first convo until the wrap up meeting. Everyone on the team was extremely easy to work with and on top of it. Very transparent process, super communication, above our expectations (and yet exactly how doing business at this caliber should be). I would gladly recommend Omni to anyone looking for a quality product. And the timeline…wow…I can’t imagine it’s standard, but we were swimming in 27 business days from breaking ground. (I’m sure there is some luck in there). - 3/30/2026
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Karla Torres Avatar
Karla Torres
Absolutely great experience! Very attentive - 3/27/2026
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Thomas Ferrer Avatar
Thomas Ferrer
Wow! So impressed with this company. I ran into them at a home expo, and they took my information and called me back to arrange a consultation. They came to my home a couple of days later and helped me envision the changes I wanted to my pool. They created video mock-ups and pictures that showed us exactly what the renovation would look like. They scheduled a date to begin and began on time. The disruption to my backyard was minimal, and the contractors were very friendly and professional. We had a Baja shelf (lagoon) installed as well as some steps and some in-pool barstools. We had the pool resurfaced, new tile, umbrella holes, and other things. I cannot begin to explain how happy I am with the work that Omni did. They consulted with us the whole time (about 4 weeks) that it took for the renovation, and responded quickly with any tweaks we asked for. We're so happy with choosing Omni Pool Builders and Design for this renovation. They are a first class operation. - 3/24/2026
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sarah redmon Avatar
sarah redmon
Best experience!! Even though there was a small hiccup in the installation, I was kept informed the whole time and it was still completed quicker than expected. Best customer service in Tucson! - 3/22/2026
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Michael Addington Avatar
Michael Addington
It was a huge backyard project and Omni managed it well. It totally transformed our property. I would highly recommend them. - 3/18/2026
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